Privacy Policy

Plain language statement regarding how we handle and protect your personal information in compliance with the Kenya Data Protection Act.

1. What Information We Collect

When you complete our consultation questionnaire or communicate with us, we collect:

  • Your name or business entity name
  • Your WhatsApp or phone number
  • Your email address (if provided)
  • Answers provided about your business type, team size, and software requirements

2. Why We Collect It

We use this data solely to understand your project scope, prepare a customized engineering proposal, and reach out to discuss consultation availability. We never sell, rent, or trade client information to advertisers or external third parties.

3. Storage and Security

All inquiries are securely stored in encrypted databases with strict access controls. IP addresses are hashed using salted cryptographic algorithms rather than stored as raw identifiers.

4. Retention and Your Rights

Under the Kenya Data Protection Act (2019), you retain the right to access your stored data or request immediate deletion at any time. To request data deletion, contact our privacy team at privacy@firmspur.com.

5. Trademark & Attribution Notice

Product names and logos (including WhatsApp and M-Pesa / Safaricom) mentioned on this website are registered trademarks of their respective owners. Their mention does not imply endorsement or official partnership.